Complex Care: What you need to know

A man in a wheelchair under complex and specialist care at Abbots Care

What is Complex Care?

Complex care is a form of support for those living with chronic or long-term health conditions. A complex care assistant provides specialised support, including medical assistance and personalised care, to ensure clients maintain dignity and independence.

What are the benefits of our complex care?

Complex care has several benefits, including: 

  • Receiving a personalised care plan tailored to individual needs and circumstances
  • Ongoing medical care and support from healthcare professionals
  • Assistance with daily activities, such as personal care and mobility support
  • Emotional support and counseling to manage mental health conditions
  • Access to specialised care services, such as occupational therapy and speech therapy
  • Support for family members and caregivers to ensure they receive the necessary resources and guidance

How can Abbots Care support my loved one with complex healthcare needs?

At Abbots Care, our at-home complex are services can help you or your loved one  , all in the comfort of your own home. Whether you need assistance for yourself or a family member, our professional complex care assistants can support a family member in need of specialised care due to long-term health conditions or disabilities. 

Our specially trained complex care support workers can help with daily tasks, household chores and personal care so that your loved one can spend quality time doing the things they enjoy. This can include:

  • Daily tasks
  • Household chores
  • Personal care
  • Medical support

All our care workers are trained to the highest standards and will be there to help your loved one with their medical and physical needs. We provide support for long-term conditions and disabilities to ensure our services users can lead fulfilling, happy lives

Types of Complex Care Packages

Complex health needs range from severe illnesses and physical or mental disability. When you’re living with a disability that limits your independence, receiving care at home can ensure that the tasks you want to undertake are within your reach, as your Care Workers will provide the extra help needed.

Our support workers are trained to deal with specific needs of you or your loved one, providing specialised care to ensure independent living. This can mean the difference when it comes to regaining your independence and living the way you want to. Carers also help individuals access the local community, promoting social integration and support within community settings.

There is a wide variety of different health conditions that Abbots Care can provide support with, including: 

With Complex Care our Care Workers can come as often as needed, from once or twice a week to full live-in care. Find out more about our Live-In Care services.

Creating a personalised care plan

Creating a personalised care plan is a crucial step in complex care. This plan is developed in collaboration with the individual, their family members, and healthcare professionals to ensure that all aspects of care are addressed. Personalised care plans take into account the individual’s unique needs, preferences, and circumstances, and outlines the specific care services and support they require. 

Family support and complex care

Family members play a vital role in supporting loved ones with complex health needs, and complex care services are designed to provide them with the necessary resources and guidance. This includes emotional support, counselling, and respite care to ensure that family members can take a break and recharge.

How will the Carers support with Complex Care?

Our expert carers visit as little or as often as you need. When they’re with your loved one, they do what they can to help with personal care, household chores and medical support.

Daily tasks may vary and depend on how often we visit. Our main concern with Complex Care is your loved one’s medical needs. Our Care team create bespoke care plans to make sure all our service users’ needs are met every day.

We can also help with daily chores, such as cleaning, doing laundry and doing the dishes. Personal care is another big part of our service. This includes helping your loved one with personal hygiene, getting dressed, getting up and moving around.

We’re also there as a friend! Companionship is a massive part of what we do. We’re always around for a chat with all our service users, so that they have someone to talk to throughout the day.

How to access complex care services

Accessing complex care services can feel like a daunting task, but there are several ways to get started. Individuals can contact their local healthcare provider or social services department to inquire about complex care services in their area. They can also search online for complex care providers and support services, or reach out to organisations that specialise in complex care. Additionally, many healthcare providers offer complex care services, including hospitals, clinics, and home healthcare agencies.

Complex Care at Abbots Care

Our award-winning services have been rated as ‘Outstanding’ by the CQC ‘. We have over 25 years of experience offering person centred care to those in need. We offer complex care services across Hertfordshire, Buckinghamshire and Dorset, as well as in the surrounding areas. For more information on how care services could help you and your loved one, contact us by phone or email.

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