Complex care services

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Abbots Care Limited
(Hertfordshire)

17 September 2021

CQC overall rating

Outstanding

Abbots Care Limited
(East Dorset branch)

13 April 2019

CQC overall rating

Good

Abbots Care
Buckinghamshire

15 June 2023

CQC overall rating

Good

Specialist support from qualified professionals, in the comfort of your own home

Advanced home care for complex needs

At Abbots Care, we offer specialist home care services to support people with complex care needs. Our live-in and visiting care services include overnight support where needed, so you can benefit from 24-hour complex care in your own home. 

Our Care Workers are highly trained and experienced in all fields of specialist care services, including learning difficulties, spinal cord injury, acquired brain injury, respiratory care and tube feeding.

When you get in touch with us, one of our experienced care advisors will talk you through your options for complex care at home. We can also arrange a free home visit or telephone call so we can fully understand your needs and requirements.

Find complex care services near you

Condition-specific complex care at home

We offer complex care at home for a range of life-changing conditions and injuries. These include:

 

“Abbots Care has been providing care in our home for my son with Duchenne Muscular Dystrophy since September 2019. They are an amazing dedicated team of carers, taking time to get to know the family to ensure the best possible care is provided. They are professional in the care they provide while supporting my son emotionally and promoting independence during his teenage years. I would highly recommend Abbots to anyone needing care and support.”

Emily, Mother of Client

Begin your care journey

Get in touch

Our friendly care advisors are available on 0330 094 5511 to guide you through the process, explain your options and answer any questions you may have.

Free home care assessment

A qualified member of our team will contact you to discuss your needs.

Begin Care

We will work with you and your family to create a person-centred care plan, which is reviewed regularly when your care begins.

Contact us

Specialist treatments and interventions

As part of our complex care at home services, we can support you with the following treatments and interventions: –

  • Ventilator care. Our specialist care team is qualified to assist with BiPAP and CPAP ventilation at home. 
  • Continence care. We offer compassionate continence care designed to maintain dignity and privacy. Our Care Workers can offer support with everything from assistance in going to the toilet to managing catheters and colostomy bags.
  • Tracheostomy care. Our skilled and professional team can support you managing a tracheostomy at home.
  • PEG-gastrostomy care. With a schedule that fits around your needs, we offer specialist support for patients with PEG tubes, to ensure that you receive the nutrients and medications you need. 
  • Overnight care. People with complex care needs often require support through the night. We offer professional overnight care in the comfort of your own home.

Our complex home care credentials

Letting someone into your home to care for you or a loved one is a big step. It’s important that whoever you entrust with complex care at home is qualified and experienced in specialist care, and you also need to feel completely comfortable that you are being well cared for.

At Abbots Care we are an award-winning care provider, accredited as an Outstanding Provider by the CQC (Care Quality Commission) for our services throughout Hertfordshire. Our complex care teams are fully qualified and undergo regular, rigorous training to keep their skills up to date.

And importantly, we will always endeavour to make you feel completely at ease, building strong and meaningful relationships with you and your family.

Read more about our accreditations and awards

Why choose Abbots Care?

Our complex care service is ideal for those who could benefit from some one-on-one time with a Care Worker, but do not require around the clock care. We can provide assistance with medical conditions and post operative care for as long as you need us, and we also offer specialist care services for more complex healthcare conditions.

house

Convenience

We come to you, providing assistance in the comfort and familiarity of your own home.

clipboard checklist

Person-centred

Our care plans are tailored to your specific needs and can be adjusted as those needs change.

Man in wheelchair outside

Independence

With our help, you can continue to live independently and maintain your daily routines.

meet and greet

Companionship

Our care team not only provides practical support but also offers companionship and socialisation.

Shield care package starts

Peace of mind

We are experienced, qualified care team offering support for a range of needs and circumstances.

Considerations when choosing visiting care

Paying for homecare
What is the hourly cost?
Home care v's care home
What does a Care Worker do?

Our approach

At Abbots Care, we enable people who need care services to remain in their own homes, which is why we provide dedicated visiting home care. One of our experienced care team will visit on a regular basis, to provide support at home, help with getting out and about or simply offer some friendly companionship and a fresh cup of tea.

30 years' experience

employed work force of 500

we make a difference to 1000 people's lives every day

family-run provider

Reviews

"Abbots provided excellent service, quickly adapting to our changing needs with no hassle. They are always responsive to calls, texts, and emails, and invoicing is accurate. The app allows us to track daily visits, with clear reports from carers. My mother enjoys the carers and often comments on how lovely they are. Highly recommend for reliable, all-around care."

Andrew. D, Son of Abbots Care Client, Hertfordshire

"I'm not surprised Abotts Care received an "Excellent" CQC rating. The Ferndown team is warm, caring, and attentive to my mother’s needs, always positive and upbeat. They’ve made a noticeable difference in her well-being—she feels secure, relaxed, and looks forward to every visit. I also feel confident in their professional and respectful care, allowing me to fully trust them with her needs."

Joy. R, Daughter of Abbots Care Client, Dorset

"I’ve received excellent advice and service from two staff members regarding increasing my mother’s care to live-in or additional hours. They were both very understanding and knowledgeable, and responded promptly to all my queries. Thank you."

Ric. M, Son of Abbots Care Client, Hertfordshire

"Abbots Care provided excellent care for my dad. He got along well with his carers and enjoyed their visits. They kept me well-informed about his health and offered great advice and support. The carers were friendly, professional, and always punctual. I highly recommend Abbots Care."

Anne, Daughter of Abbots Care Client, Dorset

"Abotts Care is quick to respond to enquiries and requests, providing kind, patient, and professional carers. Contacting the company is easy and reassuring, with staff always willing to accommodate short-notice changes. Their calm, helpful approach alleviates any worries or anxiety."

C.T, Stepdaughter of Abbots Care Client, Buckinghamshire

"Abbots Care has provided excellent service for my 96-year-old father over the past year. Their kindness, friendliness, and understanding made it easy for him to accept care. Despite a tough year, he was always well looked after. I highly recommend Abbots Care to anyone needing home support."

Angela R, Daughter of Abbots Care Client, Dorset

"Abbots Care responded quickly to our call, doing an assessment, and starting support the same day. The carers were flexible and compassionate with Dad, and Abbots handled changes smoothly when his situation shifted, including hospital and care home moves. Despite the short-term care, we felt valued and supported. The app kept the family updated, which was reassuring. I would definitely use them again if needed."

T.C, Son of Abbots Care Client, Buckinghamshire

"I highly recommend Abbotts Care. The carers are friendly, go above and beyond for my mother-in-law, and nothing is too much trouble. Communication is quick and easy, and they've made both our lives much easier. Thank you too all."

S.M, Daughter-in-law of Abbots Care Client, Buckinghamshire

"Your carers have given me my life back. Their dedication, hard work, and positive support, especially in the early days, made all the difference. I’m truly grateful to them all."

M.O, Client at Abbots Care, Hertfordshire

"After 3 months in hospital, I needed a lot of support, and I received it in abundance. All the carers were kind, caring, and always smiling, providing excellent care and comfort. I’m grateful to have had such wonderful ladies looking after me and would recommend them without hesitation."

B.W, Client at Abbots Care, Dorset

Contact us for professional, supportive complex care at home

At Abbots Care we can support you with complex care at home, providing specialist assistance with medical conditions and other complex needs.

To find out more about our complex care services, please call us on 0330 094 5511 or fill out our contact form. A member of the team will be in touch within 2 working hours.