Complex care services

Abbots Care Limited

17 September 2021

CQC overall rating


Abbots Care Limited
(East Dorset branch)

13 April 2019

CQC overall rating


Abbots Care

15 June 2023

CQC overall rating


Specialist support from qualified professionals, in the comfort of your own home

Advanced home care for complex needs

At Abbots Care, we offer specialist home care services to support people with complex care needs. Our live-in and visiting care services include overnight support where needed, so you can benefit from 24-hour complex care in your own home. 

Our Care Workers are highly trained and experienced in all fields of specialist care services, including learning difficulties, spinal cord injury, acquired brain injury, respiratory care and tube feeding.

When you get in touch with us, one of our experienced care advisors will talk you through your options for complex care at home. We can also arrange a free home visit or telephone call so we can fully understand your needs and requirements.

Condition-specific complex care at home

We offer complex care at home for a range of life-changing conditions and injuries. These include:


“Abbots Care has been providing care in our home for my son with Duchenne Muscular Dystrophy since September 2019. They are an amazing dedicated team of carers, taking time to get to know the family to ensure the best possible care is provided. They are professional in the care they provide while supporting my son emotionally and promoting independence during his teenage years. I would highly recommend Abbots to anyone needing care and support.”

Emily, Mother of Client

Begin your care journey

Get in touch

Our friendly care advisors are available on 0330 094 5511 to guide you through the process, explain your options and answer any questions you may have.

Free home care assessment

A qualified member of our team will contact you to discuss your needs.

Begin Care

We will work with you and your family to create a person-centred care plan, which is reviewed regularly when your care begins.

Specialist treatments and interventions

As part of our complex care at home services, we can support you with the following treatments and interventions: –

  • Ventilator care. Our specialist care team is qualified to assist with BiPAP and CPAP ventilation at home. 
  • Continence care. We offer compassionate continence care designed to maintain dignity and privacy. Our Care Workers can offer support with everything from assistance in going to the toilet to managing catheters and colostomy bags.
  • Tracheostomy care. Our skilled and professional team can support you managing a tracheostomy at home.
  • PEG-gastrostomy care. With a schedule that fits around your needs, we offer specialist support for patients with PEG tubes, to ensure that you receive the nutrients and medications you need. 
  • Overnight care. People with complex care needs often require support through the night. We offer professional overnight care in the comfort of your own home.

Our complex home care credentials

Letting someone into your home to care for you or a loved one is a big step. It’s important that whoever you entrust with complex care at home is qualified and experienced in specialist care, and you also need to feel completely comfortable that you are being well cared for.

At Abbots Care we are an award-winning care provider, accredited as an Outstanding Provider by the CQC (Care Quality Commission) for our services throughout Hertfordshire. Our complex care teams are fully qualified and undergo regular, rigorous training to keep their skills up to date.

And importantly, we will always endeavour to make you feel completely at ease, building strong and meaningful relationships with you and your family.

Why choose Abbots Care?

Our complex care service is ideal for those who could benefit from some one-on-one time with a Care Worker, but do not require around the clock care. We can provide assistance with medical conditions and post operative care for as long as you need us, and we also offer specialist care services for more complex healthcare conditions.



We come to you, providing assistance in the comfort and familiarity of your own home.

clipboard checklist


Our care plans are tailored to your specific needs and can be adjusted as those needs change.

Man in wheelchair outside


With our help, you can continue to live independently and maintain your daily routines.

meet and greet


Our care team not only provides practical support but also offers companionship and socialisation.

Shield care package starts

Peace of mind

We are experienced, qualified care team offering support for a range of needs and circumstances.

Considerations when choosing visiting care

Paying for homecare
What is the hourly cost?
Home care v's care home
What does a Care Worker do?

Our approach

At Abbots Care, we enable people who need care services to remain in their own homes, which is why we provide dedicated visiting home care. One of our experienced care team will visit on a regular basis, to provide support at home, help with getting out and about or simply offer some friendly companionship and a fresh cup of tea.

25 years' experience

employed work force of 400

we make a difference to 1000 people's lives every day

family-run provider


"Level of care and kindness is second to none. We could not ask for more. They are all so very kind to my daughter and we are very grateful. Many thanks."

Julie, Mother of service user

"Generlaly extremely helpful. Will come at times not listed when asked. The office does not always advise when times are changed."

John, Husband of service user

Contact us for professional, supportive complex care at home

At Abbots Care we can support you with complex care at home, providing specialist assistance with medical conditions and other complex needs.

To find out more about our complex care services, please call us on 0330 094 5511 or fill out our contact form. A member of the team will be in touch within 2 working hours.

Care Service Enquiry

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