Complex care services

Specialist care services in the comfort of your own home.

Advanced complex care at home

If you or a loved one is living with one or more complex healthcare conditions, you may be unsure which type of care is right for you. Your needs may require a complex care agency that can cover all bases and design a tailored care package that suits you. At Abbots Care, we offer specialist care services which support individuals with learning disabilities and other complex care needs. Our carers are highly trained and experienced in all fields of specialist care services, including spinal cord injury, acquired brain injury, respiratory care and tube feeding.

Whether you’re looking for support with managing a complex medical condition, or specialist live-in care following surgery, we are here to guide you through the process and advise which type of complex care is right for your needs. We can arrange a schedule that works around you and your family, to provide our award-winning care services in a way that is tailored to your unique needs.

When you get in touch with us, one of our experienced care experts will talk you through your options for our advanced complex home care services – available to you in the comfort of your own home. We can also arrange a free home or telephone visit so we can fully understand your needs or the needs of your loved one.

Are you looking for an award-winning, CQC Outstanding complex care agency? Contact us today to discuss your requirements.

Call us on 0330 094 5511

Fill in our short contact form

Email us at


What is complex care at home?

Our specialist care services are designed to support you or a loved one living with complex healthcare conditions. Our advanced complex home care services are carried out by our team of specialist carers, who are dedicated to providing the highest levels of care. This type of home care is designed to help manage conditions that may be difficult to cope with alone, allowing individuals to live full, active lives and retain their independence.

We offer specialist care services to suit a variety of different conditions, which can be combined into a domiciliary care package that suits you or your loved one perfectly.

For more information on complex care at home, check out our blog.


What specialist home care services do we offer?

We offer complex care at home for a range of life-changing conditions and injuries. These include:

Ventilator Care

For those who need assistance with BiPAP or CPAP ventilation at home, our expert carers are there to help. Our respiratory care specialists are qualified to support a range of conditions with compassion and attention, and we can match you with the perfect carer to suit you.

Continence Care

Our continence care is carried out by compassionate specialist carers and is designed to maintain dignity and privacy, allowing you or your loved one to feel safe and supported. From assistance with going to the toilet to managing more complex situations, such as catheters and colostomy bags, we can provide the complex care that best meets your needs.

Tracheostomy care

We have skilled airway management complex home carers who are experienced in providing tracheostomy care. We understand that managing a tracheostomy at home may seem daunting, but we can provide you with a professional team who can support you through the entire process.

PEG-gastrostomy care

We offer services that cover all areas of PEG-gastronomy care, and our specialist carers can arrange schedules that work around you or your loved one. Although our expert care teams are highly professional, they are also friendly and work to build relationships with you and your family to make you feel completely at ease.

Spinal injury care

Living with a spinal injury at home is made easier by our expertly trained team of specialist complex home carers. We create personal care plans to suit your needs, and our carers are highly trained in conditions including quadriplegia, paraplegia and tetraplegia, so we can provide specialist care services that are unique to you or your loved one.

Brain injury care

Our advanced complex home carers are there to monitor you or your loved one closely, to look out for any persistent, worsening or new symptoms, as well as offering a helping hand around the house. You have the option to stay at home with tailored complex care services that help you readjust and adapt to day-to-day life.

Muscular dystrophy care

We will support you or your loved one with low-impact exercises, helping you live more independently with both physical and psychological care. We will help with everyday tasks and improve quality of lie, accompanied by the benefit of being able to remain in the comfort of your own home.

Multiple sclerosis care

MS can affect different people in different ways, but with the right complex care at home you or your loved one can remain in control and live independently. We’ll provide you with a carer who understands your individual needs and will work with you to improve your quality of life.


When you contact us, we’ll make sure we get to know you and everything about your condition to ensure that your specialist live-in carer meets your exact requirements – helping you live the life you want to live, all from the comfort of your own home. Fill out the form below to see how we can help you:


Care Service Enquiry

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Complex care for learning disabilities

Are you looking for complex home care services which support individuals with learning disabilities? At Abbots Care, we offer support to people with learning and physical disabilities – helping them work towards independent and fulfilling lives.

Our experienced teams support people in a range of settings to live their lives they want the way they want to. We support people with a range of needs, including Autism, Epilepsy, Cerebral Palsy and MS. Our person-centred approach to care means we take the time to listen to each individual and develop a care and support plan that focuses on supporting them in achieving their personal goals. We offer support services both at home and in the community to ensure you or your loved one are always in the best hands.

Our services for complex care at home include:

  • Personal Care
  • Support in the community
  • Medication prompts and administration
  • Companionship and well-being support
  • Respite care services 
  • Support with employment

We encourage people to be as active as possible and our experienced support workers use creative approaches to help our customers access new opportunities and fulfil their personal goals.


Why choose our specialist care services?

At Abbots Care, we are dedicated to ensuring each service user receives person-centred care from fully trained specialists, all in the comfort of their own homes. Our compassionate approach will enable you or your loved one to remain in comfortable surroundings and enjoy greater levels of independence and freedom than they would in a care home or residential setting.


Why you can trust us to provide P.A. complex care trained workers?

Abbots Care is an agency made up of Directors and Managers who have all previously worked in the NHS providing specialist care services, and we have successfully been providing complex home care services as a company since 1995.

Abbots Care’s first customers included adults and children with neurological disorders, ventilators, enteric (peg) feeding needs, tracheostomy care needs, degenerative disorders, multiple sclerosis and brain injury, to name just a few. As the locally recognised experts in learning disabilities care provision, it goes without saying that our expertise has always included support for autism, learning disabilities and challenging behaviour.


Our approach to advanced complex home care

Our specialist home care services are bespoke to the individual requirements of our customers, and our team of skilled carers are sensitive to the needs of you and your family. No matter which of our services you require, we will ensure that you or your loved one feel fully supported, with the health and happiness of our service users being our highest priority.

We are also a non-introductory complex care agency – meaning that we are there for you every step of the way.

Person-centred specialist care services

We know that our commitment to providing a person-centred service is fundamental in achieving our customers’ goals. We view every person as an individual – and each complex home care package is personalised to every person. We also train our support workers intensively and they are individually matched to each of our service users. This helps us draw up an individualised support plan which is tailored to each person’s unique requirements.


How much does complex care at home cost?

The cost of our services depends on the type of care you require and the area in which you live. We offer affordable care packages that are tailored to your exact requirements for complex care at home. There are also plenty of funding options available to you, depending on your financial situation. Your local council can complete a “means test” to calculate your eligibility for financial support. To find out more about the means test and your funding options for complex care at home, visit our page on Paying for Home Care  .

Whatever your requirements, our friendly team are here to listen to your specifications and work with you to build a specialist care plan that supports your individual needs. Contact us for a free home or telephone assessment and a no obligation quote over the phone.

To find out more about how our support services could help you or a loved one, please fill out our short enquiry form, or call us on 0330 094 5511.

Find specialist care services near you:

Are you looking for a complex care agency near you? At Abbots Care, our care services cover much of the southeast of England, with home care branches in HertfordshireBuckinghamshire and Dorset. Call us to find out which of our branches is most convenient for you, and how our services can fit in to your daily routine.


Become a complex home carer

If you’re interested in taking the next step in your career as a specialist carer, visit our Abbots Care jobs section to find out more about our current vacancies and the training courses we offer.

Get in touch

Get in touch today by calling 0330 094 5511 and book your free assessment, or fill out the contact form below and a member of our team will get back to you. We will discuss your options for complex care at home, arrange a home care assessment and help you find the right carer to suit you and your needs.

Abbots Care Limited

17 September 2021

CQC overall rating



The care and support you given my mother whilst she has been unwell has been above and beyond.

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