Customer Testimonials

“I would just like to say a huge thank you to the staff that come in to provide care for me. They ensure that they take their time with me on each visit. This year has been hard since my wife passed away and my family recently moved. I am happy with all the staff that come into me from Abbots Care.”

Child of Service User, Buckinghamshire Branch

“The Care staff that are supporting my Mum through her care needs are extremely lovely and supportive. Our Mum has cancer and she is receiving the most excellent and caring support from all Staff. We would just like to say a huge thank you as we know that there is more difficult times ahead for us as a family.”

Service User, Buckinghamshire Branch

“I would just like to say a huge thank you to all of the staff that are coming in to support my wife. It’s been a difficult time for us this year since my wife had a stroke and was in a nursing home for a few months. With the support from Abbots Care Buckinghamshire, my wife is now improving day by day. All the Staff are happy and cheerful each day.”

Husband of service user, Buckinghamshire Branch

“The spotlight of Abbots Care shines upon them and they are outstanding. Considering the training that is undertaken to be a care worker (I studied for years to become a doctor), the compassion they show and the care they give, they are simply outstanding.”

Service User, Hertfordshire Branch

“Please pass our greatest thanks on to the team at Abbots Care. They gave our mum the best care ever especially during her last days, we can’t thank them enough. Our mum remembered all the names of her carers without hesitation, and I could hear in her voice how she appreciated them. Abbots Care’s support has helped us cope over the past few days since our mum came home.”

Daughter of service user, Hertfordshire Branch

“I have worked for Abbots care since June 2020, in that time I have met amazing people and formed such lovely relationships. I absolutely love my job and have worked my way to Senior in the short time with the company. Making a change or even an improvement to someone’s day is such a rewarding feeling. Abbots Care have really helped me to grow and adapt to the role I am in and I thoroughly enjoyed working with them.”

Heather, Care Worker, Oxfordshire branch

“Abbots Care have been providing care in our home for my son with Duchene Muscular Dystrophy since September 2019. They are an amazing dedicated team of carers, taking time to get to know the family to ensure the best possible care is provided. They are professional in the care they provide while supporting my son emotionally and promoting independence during his teenage years. I would highly recommend Abbots to anyone needing care and support.”

Emily, Mother of Service User

“I’ve worked for Abbots Care since September, the company has been so accommodating and flexible. The service users and other staff members I have met have all been lovely and eager to help me understand the individual needs of each person. The recruitment process was the easiest I’ve ever been through and the team were very helpful. I definitely recommend working for Abbots or using them to take care of your loved ones.”

Amy, Care Worker, Buckinghamshire branch

“Abbots Care is a wonderful place to work and a place that makes you feel you are part of something bigger! There is a fantastic team in the office and out in the community, fantastically well lead with an amazing management team, Proud to be part of a CQC rated outstanding company that prides themselves on the Abbots Care values. I look forward to progressing my career with Abbots Care .”

Katie, Care Coordinator, Hertfordshire branch

“Brilliant company to work for, feels like a family and there is always so much support. Our care workers do a fantastic job supporting all of our service users and delivering outstanding care.”

Maria, Community Facilitator, Hertfordshire branch

“I have volunteered at Abbots Care company Xmas Parties for their clients and the whole team really care and support their customers and staff.”

Jocie, Abbots Friends Volunteer, Head Office

“During the last 8 years of requiring carers, I have never been treated as well as I have been treated by your Community Care co-ordinator Theresa.
Not only is she 100% efficient in all her duties and timely responses, she is also so helpful, charming and pleasant in every way. Nothing is too much trouble for her. I don’t make a habit of writing letters like this, in fact this is the first I have ever written. What prompted me to write this was overhearing Theresa talking to my main carer, ensuring that I had the best possible care. She treated me like a human being not just a number.
Could you please pass this on to the powers that be because I feel the personal service that she provides should be reported and rewarded.”

Service User, Hertfordshire

“Abbots Care is the best care company I have ever worked for . They have supported me with my professional development. Abbots Care values are the genuine desire to provide quality care and family support for both service user and employees. Team work in the office and out in the community is amazing.”

Jane, Care Manager, Operations Team

“I joined Abbots Care after being TUPE’d from my previous employer in Sept 2020. I must admit I felt great trepidation about this move and change. I can honestly say though I have not looked back at all. From day one I was welcomed with open arms and instantly felt like a member of the team. It is so evident that Abbots Care are professional, passionate and caring about what they do and stand for. My brother has his Father-in-law on the mainstream service so I can give a personal view from him and his wife of the care provided for Tony. Tony thinks very highly of his carers and would be lost without them and everything they do for him. Due to their support he has come on leaps and bounds since his hospital discharge. Tony has gone from having double up care 4 times a day down to single care, the improvement is massive.”

Sue, Care Coordinator, Head Office

“When returning home after 3 months in hospital I needed a great deal of support. This I got in spades. Without exception all carers were kind and caring, doing everything I could have asked for an always with a smile. I was very happy indeed with the care and comfort I received. I was lucky to have such lovely ladies looking after me and would recommend them without hesitation.”

Service User, Dorset Branch

“You can’t take my care team away from me, they are amazing. They look after me well and we have lots of fun when they are here.”

Service User

“Your Buckinghamshire branch manager is a credit to Abbots Care. We were unhappy with our current care provider and Lianne has been of great support – she is very knowledgeable about care and she has been so helpful since our first phone call.”

Mother of Service User

“To everyone at Abbots Care, Thank you for working together to help us through the past dreadful months. Keep up the good work.”

Service User, Hertfordshire

“I have been extremely happy with this care agency as they are so efficient, friendly and show empathy which means so much to me. I’ve used another care company in the past and they were nowhere near as good as this one.

They are well trained and it’s so nice as you build up a nice relationship with them too. So I’m very impressed and happy with them. I wouldn’t want any other care agency.”

Review from Kay L (Client)

“Carers are extremely good. Nothing is too much trouble for them. Very friendly.”

Valerie H (Daughter of Client)