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Team Spotlight: Care Worker Liaison Officers

Meet our Care Worker Liaison Officers, Michelle and Alix who are here to fully support and keep our care workers as happy as possible.

Let’s take a couple minutes to ask four questions with team members Michelle and Alix to find out more about the all-important role of a Care Worker Liaison Officer.

Explain the role of a Care Worker Liaison Officer

We are here to support to our Care Workers as much as possible. To be here for any questions they may have whether that’s our new Care Workers or existing and to ensure they are happy and fully supported.

What do you love most about being a Care Worker Liaison Officer?

Being that support to people who need it and knowing you can make a difference in making their work life much easier – Alix

I love to meet the Care Workers and hopefully help them to feel appreciated and valued as part of the Abbots Family – Michelle

It's important for us at Abbots Care to ensure our Care Workers are happy and fully supported.

How long have you been with Abbots Care?

I have worked at Abbots Care for six years now, I began as a Care Coordinator then expanded my career into Care Worker Liaison Officer – Alix

I started working for Abbots care in 2020 in the middle of the pandemic into an industry I was unfamiliar with. To say I was nervous is an understatement but despite this I was immediately humbled by the dedication, compassion and bravery shown by the Care Workers I was meeting in such a challenging time – Michelle

What makes you proud to work in this sector?

Working in the care sector can be challenging at times but it’s very rewarding to know you’re helping people and making them happy. At some stage in everyone’s life we will need some sort of support from the care industry and I think giving back to the community is a lovely thing to do – Alix

I spread my time between the office and running the local hubs although I enjoy working with my wonderful team in the office, the hubs are my passion. I love to meet the Care Workers and hopefully help them to feel appreciated and valued as part of the Abbots Family. I continue to feel privileged working in a sector that I hadn’t really appreciated until now and look forward to continuing to support. If you haven’t already met me pop along to one of the hubs, I’d love to see you – Michelle

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Our Story

From humble beginnings to Hertfordshire's leading home care provider.

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“The Care staff that are supporting my Mum through her care needs are extremely lovely and supportive. Our Mum has cancer and she is receiving the most excellent and caring support from all Staff. We would just like to say a huge thank you as we know that there is more difficult times ahead for us as a family. ”

Child of Service User, Buckinghamshire Branch

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