Team spotlight: Health and Social Care Trainer

Training is something we’re passionate about at Abbots Care, because we know our Care Workers make us the amazing service we are, bringing joy and independence to each and every person we support.

We provide specialist training including, dementia care training, spinal training and autism awareness training to name a few. So, let’s meet our Health and Social Care Trainer Steven to find out more about the role.

What is your role?

Health and Social Care Trainer.


Can you tell us about your key responsibilities in training?

I lead the autism awareness training and to design, plan and deliver mandatory and specialist training to Social Care staff.


  • Care Certificate Induction,
  • Basic Life Support and First Aid,
  • Medication,
  • Moving and Positioning,
  • Autism Awareness.


How did you get into your training role?

I have worked previously as a Support Worker and Senior Support Worker, supporting adults with learning disabilities.

I was advised by a trainer with another organisation that I would make a good trainer. I undertook a training qualification and have been a trainer since 2017, joining Abbots Care in 2022.


What is a day in your work life like?

A typical day would be spent delivering training, entering training data onto spreadsheets and training platforms and replying to training related queries and emails.


What three skills would you say are key to being successful in this role?

  • First-hand knowledge of the subjects being trained.
  • Confidence to deliver training to diverse learning groups and individuals.
  • Having a motivational and empathetic approach.


What are your hobbies/ interests outside of work?

Since leaving school in 1981, I have always volunteered in my local community, I currently run an inclusive community choir in Borehamwood.
I like to spend as much time near the coast as possible and taking long walks with my wife and dog.
In my limited spare time, I also enjoy gardening, baking cakes and woodturning.

What brings you most joy in your role/ the most rewarding part?

By far, the most rewarding aspect of my role is motivating and empowering others to have a positive impact on the lives of people who need support.

I get the most joy when someone tells me that I have given them the confidence to carry out their role in the best way that they can.


What makes Abbots Care’s training outstanding?

Abbots Care have a great system of recording training needs and use this to develop and deliver training in various ways including:

  • Face-to-Face training.
  • Virtual (zoom) training.
  • E-learning.

At Abbots Care, the training team work together in the best possible way, sharing a wealth of varied experience and training styles with each other and using their inspiring personalities to engage with the staff teams that benefit from training

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“The Care staff that are supporting my Mum through her care needs are extremely lovely and supportive. Our Mum has cancer and she is receiving the most excellent and caring support from all Staff. We would just like to say a huge thank you as we know that there is more difficult times ahead for us as a family. ”

Child of Service User, Buckinghamshire Branch

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