Hey team Herts! Need to know when your next hub is? Or who's who in central support? Read on for up-to-date information...

Your central support team directory
Tel no. 01727891004 – press option 0
Community Facilitator Manager: Theresa Russell
Senior Compliance & Complaints Officer: Maria Bartlett
Community Facilitators:
Watford
Support at home:
Janine Green: WD18/WD19/WD3/RUTLAND
Tbc: WD17/WD24/WD25/WD5/WD4/DALE COURT
Reablement:
Kristian Konomi: WD17/WD18/WD3
Louise Lillicrop: WD24/WD25/WD4/WD5/WD19
St Albans
Support at home:
Lydia Doyle
Reablement:
Anna Sykes
Welwyn & Hatfield
Support at home:
Orsi Musta: AL6/AL7/AL8/Cheltenham Green & Swanfield House
Lucy Smith: AL9/AL10/Cheltenham Green & Swanfield House
Reablement:
Daryl Williams: WEL/HAT/EAST HERTS
Cheshunt, Hoddesdon & Broxbourne
Support at home:
TBC: CHES/HODDS/BROX
Reablement:
Eunice Owusu: CHES/HODDS/BROX
Complex/Live-in/Handovers
Kim O’Dea: Complex and live-in care across Hertfordshire
Tel no. 01727891004 – press option 1
Your Care Coordinator is here to support your day-to-day work in the community, helping to delivery quality and timely care. They are your first port of call during your care rounds.
Reablement & Specialist Care Manager: Jazzmine Mace
Customer Service Manager: Miruna Mateias
Reablement Team Manager: Julie Chambers
Extra Care Schemes: Beritan Tozlukaya
Cheshunt, Hoddesdon & Broxbourne: Lauren Chambers
St Albans Advanced Care: Natasha Marsh
Watford: Elvira Kapllani (currently on mat leave – Miruna covering)
Welwyn & Hatfield: Phoebe Osborne
Reablement team: Daniel Jackson (St Albans & Watford) and Katie Tomkinson (Welwyn, Hatfield, Cheshunt, Hoddesdon & Broxbourne)
Tel no. 01727891004 – press option 0
Our employee liaison team is here to make sure you’re receiving the very best support and are happy engaged and ready to carry out your role in the community. You can contact them at any time or visit them at our hubs.
Michelle Dockree
Alix Harvey
Sydney Price
Visit our blog post to meet the team here.
For all enquries, please email in the first instance to payroll@abbotscare.com
Tel no. 01727891004 – press option 4
The Payroll Team is here to ensure we are paid correctly and on schedule. They handle payroll processing, deductions, tax compliance and provide support for any payroll-related enquiries or concerns.
Finance Director: Marie Ostler
Payroll Team Leader: Cleo Keyte
Payroll Apprentice: Monique Eyenga
Accounts Assistant: Paula Osolos
Tel no. 01727891004– press option 5
The HR and Recruitment Team is a valuable resource for employees, providing guidance and support across various aspects of the employee lifecycle. They handle recruitment, onboarding, benefits administration, performance management and are here to assist you with any HR-related needs and concerns.
HR Team
Head of People & Culture: Kavya Andersen-Tuffnell
HR Advisor: Jack Dimery
Recruitment Team
Recruitment Team Leader: Amber Foster
Recruitment Executive: Yoda Andrews
Recruitment Assistant: Macey Price
Tel no. 01727891004 – press option 6
The Marketing Team drives the Abbots Care brand by developing creative campaigns, execute marketing strategies, conduct market research, manage digital and traditional advertising, Their efforts aim to enhance brand visibility, generate leads, and support the overall growth and success of our business.
Head of Marketing: Naomi Kichenside
Marketing Manager: Vicki Clark
Marketing Executive: Millie Leavold
Marketing Assistant: Niki Ioannou
The 6 R's of Medication Administration:

Need to book holiday?
Your local hub info
Our care team hubs are central locations for care teams to collect PPE, order uniforms, connect with colleagues, access central support and enjoy a well-deserved tea break. It’s a convenient, collaborative and supportive space designed to enhance your experience as a valued member of our team.
Watford and South Oxhey Hub
The Stanborough centre – 609 St. Albans Road, Watford, Hertfordshire, WD25 9JL
1-3pm every other Wednesday on the following dates:
21st June, 05th & 19th July, 02nd & 16th & 30th August, 13th & 27th September, 11th & 25th October, 08th & 22nd November, 06th & 20th December
Cheshunt, Hoddesdon and Broxbourne Hub
Cheshunt Community Sports Park Albury Ride, Cheshunt, EN8 8XG.
2-4pm every other Thursday on the following dates:
22nd June, 06th & 20th July, 03rd & 17th & 31st August, 14th & 28th September, 12th & 26th October, 09th & 23rd November, 07th & 21st December
Welwyn and Hatfield Hub
Royal Naval Association Black Fan Rd, Welwyn Garden City, AL7 1HA
1-3pm every other Wednesday on the following dates:
28th June, 12th & 26th July, 09th & 23rd August, 6th & 20th September, 4th & 18th October, 1st & 15th & 29th November, 13th & 27th December
