Our Pledge to Support the Spinal Injury Community
After attending a fantastic community coffee morning with Sau and the team at the Spinal Injuries Association (SIA), our Head of Business Development, Ryan Killick, came away inspired by the stories shared throughout the morning, saying, “Great care starts with listening.” Meeting people living with spinal cord injuries and hearing first-hand about their journeys is always a powerful reminder of the importance of community, understanding, and support. As a trusted partner of SIA, we’re incredibly proud to be part of that support.
Abbots Care’s specialist complex care services support people living with spinal cord injuries, neurological conditions, and acquired brain injuries across the South East of the UK, delivered in partnership with the Spinal Injuries Association (SIA).
Meeting people living with spinal cord injuries and hearing their journeys first-hand was a powerful reminder that every person’s experience is unique – which is exactly why our specialist complex care services are built around individual needs, not a standard package.
What happened at the SIA community coffee morning?
Our Head of Business Development, Ryan Killick, attended a community coffee morning hosted by Sau and the team at the Spinal Injuries Association (SIA). Ryan came away inspired by the personal stories shared throughout the morning, reflecting:
“Great care starts with listening.”
Hearing, first-hand, from people living with spinal cord injuries about their journeys was a reminder of something we believe deeply at Abbots Care – that every story is different, and the best care starts with truly listening.
What is Abbots Care’s role with the Spinal Injuries Association?
Our experienced care teams work alongside individuals and their families to deliver tailored, one-to-one support that promotes independence, dignity, and quality of life, rather than a one-size-fits-all care model. Read more about our trusted partnership here.
What complex care services does Abbots Care provide?
Abbots Care delivers specialist complex care support for people living with:
- Spinal cord injuries
- Neurological conditions
- Acquired brain injuries
- Other complex health needs
Care is delivered across Hertfordshire, Bedfordshire and Buckinghamshire, including St Albans, Watford, Hemel Hempstead, Stevenage, Hertford, Harpenden, Hitchin, Letchworth Garden City, Bedford, Biggleswade, Sandy, Dunstable, Leighton Buzzard, Milton Keynes, Aylesbury, High Wycombe, Chesham, Amersham and surrounding towns and villages. With services designed around the individual rather than a standard package.
Who leads Abbots Care’s complex care team?
Name: Ryan Killick
Role: Head of Business Development
Focus: Community partnerships, SIA relationship, complex care advocacy
Name: Cassie Harrison
Role: Head of Partnerships and Complex Care Lead
Focus: Strengthening partnerships, expanding specialist services, complex care quality
Cassie Harrison joins Abbots Care as Head of Partnerships and Complex Care Lead, bringing an extensive 17 years of experience within the complex care sector. Her role focuses on strengthening partnerships, expanding specialist services, and ensuring people living with complex conditions receive the high-quality support they deserve, reflecting growing demand for specialist complex care.
Together, Ryan and Cassie are driving Abbots Care’s commitment to exceptional complex care across the region.
I have 17 years’ experience working in complex care, and throughout my career I’ve personally seen the difference that excellent care can make to someone’s life. It’s not just about providing the care someone needs or deserves; it’s about delivering exceptional, person-centred support that enables people to live with greater independence, choice and quality of life.
As a family-run home care provider, Abbots Care’s robust internal structure, clinical expertise and experienced teams allow us to support some of the most complex clients across the UK. As Head of Partnerships, I’m incredibly proud to be part of a team that shares my passion for excellent care and to help grow our complex care services, reaching more individuals and families who need them most.
How do I get in touch about complex care support?
If you or a loved one would like to learn more about Abbots Care’s specialist complex care services:
- Contact Ryan Killick — Head of Business Development
- Contact Cassie Harrison — Head of Partnerships and Complex Care Lead
- Book a call to discuss your care journey
- Get in touch to learn more about our SIA partnership
Frequently Asked Questions
Speak to Ryan and the team about your care needs
At Abbots Care, we’re committed to providing safe, compassionate, and personalised support that helps people live independently at home.
Whether you’re looking for support for yourself or a loved one, Ryan and the team are here to help. Get in touch today to discuss your needs and learn how our home care services in Dorset can support you.
📞 Call us on 0330 094 5511 or click here to contact our team.
